Driver and carrier dispatch
Choose who handles each delivery. Use assignment rules based on city, neighbourhood or payment method where they fit your operation.
Keep deliveries moving after dispatch
Delivery management software for every step of the journey
Coordinate your own drivers and supported carriers, follow each delivery, keep customers informed and record the handover in SayerX.
What is delivery management software?
Delivery management software helps your team coordinate what happens after an order is ready to go out. SayerX connects driver and carrier assignments with shipment progress, customer updates, proof of delivery and collection records.
Manage your own fleet and external carriers in one workflow
Choose your own drivers for local handovers or supported carriers for other shipments. Assign delivery work, create supported carrier shipments and keep their progress visible to your dispatch team.
Explore SayerX
Tools for your delivery team
Give dispatchers and drivers the information they need from assignment through handover.
Driver locations
See drivers’ latest reported locations alongside the deliveries assigned to them.
Delivery status tracking
Follow the progress of assigned work and spot deliveries that need a dispatcher’s attention.
Carrier shipments and labels
Create supported carrier shipments, generate tracking numbers and print labels for handoff.
Delivery confirmation
Record a signature or photo at handover, and require a one-time code when that confirmation is configured.
Customer delivery updates
Send status messages through your configured channels and templates. Customers can also check the tracking page.
Driver cash collection
Compare cash submitted by drivers with the deliveries for which they collected payment.
Card payment at the door
When online payment methods are configured, a driver can share a payment link or QR code for the customer to pay at delivery.
Coordinate your fleet and supported carriers
Use your own drivers for local delivery and create supported shipments with SMSA or Aramex when an external carrier is needed. Keep assignment and delivery status visible in SayerX.
Use another carrier?
Tell us how you book shipments and receive delivery updates today. We can review that carrier workflow and discuss the connection you need.
Discuss a carrier connectionFrom dispatch to confirmed delivery
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Choose who delivers
Assign a ready order to one of your drivers or a supported carrier.
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Send it out
Give the driver the delivery details or create the supported carrier shipment and label.
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Follow the journey
Watch delivery status and the driver’s latest reported location while customers receive configured updates.
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Close the handover
Capture delivery confirmation and review any cash collected or card payment made at delivery.
Frequently asked questions
Can I use my own drivers and external carriers together?
Yes. SayerX lets you manage your own drivers and supported external carriers in one workflow.
How are customers notified about delivery updates?
SayerX sends status updates through the channels and templates you configure. Customers can also use the public tracking page.
Can customers pay when the order arrives?
Yes. Drivers can collect cash on delivery. When online payment methods are configured, they can share a payment link or QR code for card payment at delivery.
Can SayerX work with another carrier?
Tell us which carrier you use and how you book shipments or receive status updates. We can review the workflow and discuss a connection.
Keep every delivery moving
See how SayerX helps your team dispatch drivers, coordinate supported carriers, follow progress and confirm each handover.
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